{"id":203,"date":"2024-12-09T12:24:44","date_gmt":"2024-12-09T11:24:44","guid":{"rendered":"https:\/\/kongin.online\/?page_id=203"},"modified":"2026-09-11T02:04:28","modified_gmt":"2026-09-11T00:04:28","slug":"customer-support-even-when-you-are-not-available","status":"publish","type":"page","link":"https:\/\/kongin.online\/?page_id=203&lang=en","title":{"rendered":"Customer Support \u2014 even when you&#8217;re not available."},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/kongin.online\/wp-content\/uploads\/2023\/11\/make-a-phone-call-2173345_1280-1024x576.jpg\" alt=\"\" class=\"wp-image-7\" srcset=\"https:\/\/kongin.online\/wp-content\/uploads\/2023\/11\/make-a-phone-call-2173345_1280-1024x576.jpg 1024w, https:\/\/kongin.online\/wp-content\/uploads\/2023\/11\/make-a-phone-call-2173345_1280-300x169.jpg 300w, https:\/\/kongin.online\/wp-content\/uploads\/2023\/11\/make-a-phone-call-2173345_1280-768x432.jpg 768w, https:\/\/kongin.online\/wp-content\/uploads\/2023\/11\/make-a-phone-call-2173345_1280.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Looking to outsource your support or extend your availability? <\/strong><br>We handle calls, appointment scheduling and customer enquiries \u2014 reliably and in your name.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>What we take care of for you:<\/strong><br><br><strong>Your benefits:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create, resolve or document support tickets directly in your ticket system<\/li>\n\n\n\n<li>Answer customer enquiries about products and services immediately and generate orders for you<\/li>\n\n\n\n<li>Handle delivery status updates, appointment requests and standard queries<\/li>\n\n\n\n<li>Increase your availability and raise the perceived value of your business<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Securely connected \u2014 your data stays with you:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px\">We work via secured VPN tunnels and fibre-optic connections with speeds up to 1 Gbit\/s. No data is stored on our systems \u2014 your data remains on your servers at all times. Need a different solution? Just get in touch.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"360\" src=\"https:\/\/kongin.online\/wp-content\/uploads\/2023\/11\/technology-1587673_640-edited.jpg\" alt=\"\" class=\"wp-image-21\" style=\"width:843px;height:auto\" srcset=\"https:\/\/kongin.online\/wp-content\/uploads\/2023\/11\/technology-1587673_640-edited.jpg 640w, https:\/\/kongin.online\/wp-content\/uploads\/2023\/11\/technology-1587673_640-edited-300x169.jpg 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Interested? Contact us via our <a href=\"https:\/\/kongin.online\/?page_id=531\">contact form<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div style=\"--wp--block-button--width: 50;\" class=\"wp-block-button has-custom-width wp-block-button__width wp-block-button__width-50\"><a class=\"wp-block-button__link has-medium-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/kongin.online\/?page_id=531\">Contact-Form<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-social-links is-layout-flex wp-block-social-links-is-layout-flex\"><li class=\"wp-social-link wp-social-link-linkedin wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\/in\/boothsabong-kongin-1459a9375\/\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19.7,3H4.3C3.582,3,3,3.582,3,4.3v15.4C3,20.418,3.582,21,4.3,21h15.4c0.718,0,1.3-0.582,1.3-1.3V4.3 C21,3.582,20.418,3,19.7,3z M8.339,18.338H5.667v-8.59h2.672V18.338z M7.004,8.574c-0.857,0-1.549-0.694-1.549-1.548 c0-0.855,0.691-1.548,1.549-1.548c0.854,0,1.547,0.694,1.547,1.548C8.551,7.881,7.858,8.574,7.004,8.574z M18.339,18.338h-2.669 v-4.177c0-0.996-0.017-2.278-1.387-2.278c-1.389,0-1.601,1.086-1.601,2.206v4.249h-2.667v-8.59h2.559v1.174h0.037 c0.356-0.675,1.227-1.387,2.526-1.387c2.703,0,3.203,1.779,3.203,4.092V18.338z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">LinkedIn<\/span><\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Looking to outsource your support or extend your availability? We handle calls, appointment scheduling and customer enquiries \u2014 reliably and in your name. What we&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_customify_content_layout":"","_customify_sidebar":"","_customify_page_header_display":"default","_customify_disable_header":"","_customify_disable_header_top":"","_customify_disable_header_main":"","_customify_disable_header_bottom":"","_customify_disable_page_title":"","_customify_disable_content_vertical_padding":"","_customify_disable_footer_top":"","_customify_disable_footer_main":"","_customify_disable_footer_bottom":"","_customify_breadcrumb_display":"","_customify_header_transparent_display":"","footnotes":""},"class_list":["post-203","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kongin.online\/index.php?rest_route=\/wp\/v2\/pages\/203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kongin.online\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kongin.online\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kongin.online\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kongin.online\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=203"}],"version-history":[{"count":4,"href":"https:\/\/kongin.online\/index.php?rest_route=\/wp\/v2\/pages\/203\/revisions"}],"predecessor-version":[{"id":763,"href":"https:\/\/kongin.online\/index.php?rest_route=\/wp\/v2\/pages\/203\/revisions\/763"}],"wp:attachment":[{"href":"https:\/\/kongin.online\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}