{"id":203,"date":"2024-12-09T12:24:44","date_gmt":"2024-12-09T11:24:44","guid":{"rendered":"https:\/\/kongin.online\/?page_id=203"},"modified":"2026-03-28T06:22:36","modified_gmt":"2026-03-28T05:22:36","slug":"customer-support-even-when-you-are-not-available","status":"publish","type":"page","link":"https:\/\/kongin.online\/?page_id=203&lang=en","title":{"rendered":"Customer Support \u2014 even when you&#8217;re not available."},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/kongin.online\/wp-content\/uploads\/2023\/11\/make-a-phone-call-2173345_1280-1024x576.jpg\" alt=\"\" class=\"wp-image-7\" srcset=\"https:\/\/kongin.online\/wp-content\/uploads\/2023\/11\/make-a-phone-call-2173345_1280-1024x576.jpg 1024w, https:\/\/kongin.online\/wp-content\/uploads\/2023\/11\/make-a-phone-call-2173345_1280-300x169.jpg 300w, https:\/\/kongin.online\/wp-content\/uploads\/2023\/11\/make-a-phone-call-2173345_1280-768x432.jpg 768w, https:\/\/kongin.online\/wp-content\/uploads\/2023\/11\/make-a-phone-call-2173345_1280.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Looking to outsource your support or extend your availability? <\/strong><br>We handle calls, appointment scheduling and customer enquiries \u2014 reliably and in your name.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>What we take care of for you:<\/strong><br><br><strong>Your benefits:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create, resolve or document support tickets directly in your ticket system<\/li>\n\n\n\n<li>Answer customer enquiries about products and services immediately and generate orders for you<\/li>\n\n\n\n<li>Handle delivery status updates, appointment requests and standard queries<\/li>\n\n\n\n<li>Increase your availability and raise the perceived value of your business<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Securely connected \u2014 your data stays with you:<\/strong><\/p>\n\n\n\n<p style=\"font-size:16px\">We work via secured VPN tunnels and fibre-optic connections with speeds up to 1 Gbit\/s. No data is stored on our systems \u2014 your data remains on your servers at all times. Need a different solution? Just get in touch.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"360\" src=\"https:\/\/kongin.online\/wp-content\/uploads\/2023\/11\/technology-1587673_640-edited.jpg\" alt=\"\" class=\"wp-image-21\" style=\"width:843px;height:auto\" srcset=\"https:\/\/kongin.online\/wp-content\/uploads\/2023\/11\/technology-1587673_640-edited.jpg 640w, https:\/\/kongin.online\/wp-content\/uploads\/2023\/11\/technology-1587673_640-edited-300x169.jpg 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size\">Interested? Contact us via our <a href=\"https:\/\/kongin.online\/?page_id=531\">contact form<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50\"><a class=\"wp-block-button__link has-medium-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/kongin.online\/?page_id=531\">Contact-Form<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Looking to outsource your support or extend your availability? We handle calls, appointment scheduling and customer enquiries \u2014 reliably and in your name. What we&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-203","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kongin.online\/index.php?rest_route=\/wp\/v2\/pages\/203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kongin.online\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kongin.online\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kongin.online\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kongin.online\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=203"}],"version-history":[{"count":3,"href":"https:\/\/kongin.online\/index.php?rest_route=\/wp\/v2\/pages\/203\/revisions"}],"predecessor-version":[{"id":539,"href":"https:\/\/kongin.online\/index.php?rest_route=\/wp\/v2\/pages\/203\/revisions\/539"}],"wp:attachment":[{"href":"https:\/\/kongin.online\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}