Remote Solutions for your customer support
You want to outsource your support or improve your availability.
Then we can help you manage or prepare such calls or appointment scheduling.
Increase the value of your company through extended availability.
Your benefits:
• Support tickets can be created directly in your ticket system, ideally closed, or documented for further processing.
• We can answer customer inquiries about products or services immediately and thus generate orders for you.
• Answer standard queries about delivery availability, status or appointment requests and prepare appointments for your technical support.
• Increase your presence and accessibility and thus increase the value of your company.
Our technology:
We are connected to you via secure VPN tunnels at the contractual times using high-quality fiber optic cables with speeds of up to 1Gbit/s (synchronous) per customer.
No data is stored on our systems; your data always remains on your servers.
If other solutions are required, we would be happy to discuss them and arrange them if feasible.
If you are interested or have any questions, please contact us using our contact form.